Question 1

Is Labely legally valid on its own?

Accepted Answer

Labely helps restaurants maintain inspection-ready allergen records, but the food business operator remains responsible for verifying allergen information before service.

Question 2

What if the AI is unsure?

Accepted Answer

Every uncertain result is surfaced for review before it reaches trusted ingredient records or the matrix.

Question 3

Can I cancel at any time?

Accepted Answer

Yes. Billing is monthly and managed in Stripe. The current period stays active until the paid term ends.

Question 4

Is customer data kept in Europe?

Accepted Answer

Core restaurant data is hosted in the EU. Some subprocessors operate outside the EU under GDPR transfer safeguards described in the Privacy Policy.

Reset your password