Question 1

Is Labely legally valid on its own?

Accepted Answer

Labely helps restaurants maintain inspection-ready allergen records, but the food business operator remains responsible for verifying allergen information before service.

Question 2

What if the AI is unsure?

Accepted Answer

Every uncertain result is surfaced for review before it reaches trusted ingredient records or the matrix.

Question 3

Can I cancel at any time?

Accepted Answer

Yes. Billing is monthly and managed in Stripe. The current period stays active until the paid term ends.

Question 4

Is customer data kept in Europe?

Accepted Answer

Core restaurant data is hosted in the EU. Some subprocessors operate outside the EU under GDPR transfer safeguards described in the Privacy Policy.

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